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At EzeeWellness, we strive to provide you with a smooth booking experience. However, due to the nature of flight bookings, refunds and returns are subject to the terms set by the airlines.
Once the ticket is issued, the airline’s cancellation policies will apply, and refunds are subject to the airline’s terms. Please contact us immediately if you wish to cancel or modify your booking.
Refunds for flights may be requested if:
● The airline cancels the flight or significantly alters the schedule.
● There is an error in your booking (e.g., incorrect flight details caused by EzeeWellness).
● You are unable to travel due to an unforeseen circumstance covered by the airline’s refund policy.
To request a refund, please contact our customer support team at support@ezeewellness.com with your booking details.
Some tickets may be non-refundable depending on the airline’s policies and the type of ticket purchased. These details will be provided during the booking process.
Refunds may take up to 6–8 weeks to be processed, depending on the airline and payment method used. We will notify you once your refund has been initiated.
Changes to flight dates or routes are subject to availability and may incur change fees, as determined by the airline. Please note that additional charges may apply for any changes.
If you fail to board your flight without prior cancellation or rescheduling, you may not be entitled to a refund or credit.
We recommend purchasing travel insurance to cover any unforeseen events that may require you to cancel or change your flight.
For any refund or return inquiries, please reach out to our customer support team at support@ezeewellness.com.